Yes, to place an order for Christmas please head to our Shop page.

Once Pre-orders are closed you are still able to come into store to purchase seafood.

Yes, this year we require a 50% deposit for all orders.

A discount code will automatically be applied at checkout, and the remainder will be charged at time of collection.

Your order will need to be collected between opening hours on the date you select from The Prawn Shack.

You will need to give us your order number on the day of collection.

Yes, you are able to add to or change your order when you come instore for collection. We will simply use your deposit to adjust the final price.

We can’t however guarantee that all changes will be possible, depending on what stock is available on the day.

Cancellations of orders will receive a refund of their deposits, as long as we have a 48 hours notice of the cancellation of the order.

Any orders not cancelled within 48 hours will void their deposit refund. 

Please note, due to this being a very busy time of year, all cancellation requests must be emailed to us at prawnshacknsi@gmail.com

We do not accept cancellation requests made via phone call, test message or social media.

Please make sure you receive an email back from us, confirming the cancellation, so we may process your refund of the 50% deposit. 

Absolutely, they will just need to know the order number that will be emailed to you.